RebelGive - Help Center
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  • Admin Management
  • Admin FAQs
  • Donor Guide
  • Donor FAQs

After I Get Started

Answers to your questions after you sign up.

  • Why do I see a withdrawal from my bank account? (Canadian Churches)
  • Can we pay the transaction fees instead of donors?
  • What browsers does RebelGive work on?
  • Where can I view my billing history?
  • Why aren't I able to refund a transaction?
  • Why are my bank statements a penny off?
  • Why does it take so long for my account to be activated?
  • How do I know if my account is fully activated?
  • Why do I see BluePay, CardConnect, First Data and/or Merchant Bank in my bank account statements?
  • Can a giver change a single gift to be a recurring gift?
  • Are you seeing a 404 error?
  • Can I put a custom message on my GivingFlow Trigger?
  • How do I log in?
  • Why do I see a negative fee charge before receiving the corresponding deposit?
  • Are givers' entire gifts tax deductible?
  • How can I make sure my logo looks right?
  • Should I pay monthly or annually?
  • Does RebelGive send receipts and annual giving statements?
  • Why do you need my Social Security Number?
  • How long does it take for my church’s donations to be deposited into our bank account?
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