Gift Payout Schedule
As you receive gifts, it'll be helpful to know how fees are processed and paid. With RebelGive, all fees are automatically calculated and added when gifts are made, so your church will never have to pay for fees. You'll always receive the full, intended gift amount. This is important to keep in mind, because as we'll see below, the process may appear a bit different with bank transfer (ACH) than it does with credit
In a nutshell:
- Credit or debit card - US & Canada: When a giver makes a gift, the fees are automatically calculated and sent to our processing partner, then the full intended gift amount will be paid out daily to your bank account. (Deposits will be made by CardConnect, FirstData, or Merchant Bank, and most commonly will appear as Merchant Bank Cd on your bank statement.)
- Bank transfer (ACH) - US Only: When a giver makes a gift, the automatically calculated fees along with their intended gift amount will be paid out to your bank account (Normally within 7-14 business days.) Once a month the fees will be withdrawn from your bank account and will be sent to our processing partner. Since the fee amounts were added to the deposits, you'll always end up with the intended gift amount. 😎 (Deposits will be made by BluePay and appear as: Fiserv Pmnt Svcs on you bank statement.)
Key details to note:
- All gifts (both given via credit card and ACH) are grouped together in "batches" - or as we like to call them, transfers. The cutoff time for transfers is at 8:45pm EST. If you're a US church, you can see which gifts are associated with each transfer. Click here to learn more about that.
- Credit card gifts are typically processed and deposited within the same day they are given.
- ACH gifts take longer to process, and can sometimes take up to 10 business days to be deposited in your bank account. (Want to know what this actually looks like? Click here to learn more.)
- ACH fees are typically withdrawn from your account between the 6th-10th, though there isn't a guarantee on this timeline.
What does this look like?
Let us know if any of this is confusing and we'll be happy to clarify and update it for others! 🤝