I'm an Admin

I'm looking for help creating and managing my account

Roxanne Wiedemann avatar Ryland Frank avatar Scott Bair avatar
61 articles in this collection
Written by Roxanne Wiedemann, Ryland Frank, and Scott Bair
FAQ

How do I know if my account is fully activated?

Ryland Frank avatar
Written by Ryland Frank
Updated over a week ago

Why does it take so long for my account to be activated?

A brief outline on the steps required to activate your account.
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Written by Ryland Frank
Updated over a week ago

Invite our support team to help!

Give the RebelGive team temporary access to look at your account
Scott Bair avatar
Written by Scott Bair
Updated over a week ago

Can I try a demo?

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Written by Scott Bair
Updated over a week ago

Can I put a custom message on my GivingFlow Trigger?

Ryland Frank avatar
Written by Ryland Frank
Updated over a week ago

How do I log in?

Helpful login links for your RebelGive account
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Written by Scott Bair
Updated over a week ago

How will donors really feel about convenience fees?

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Written by Scott Bair
Updated over a week ago

How much should my church expect to save in the first year with RebelGive?

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Written by Scott Bair
Updated over a week ago

What countries are supported?

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Written by Scott Bair
Updated over a week ago

What languages are available?

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Written by Scott Bair
Updated over a week ago

Why do you need my Social Security Number?

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Written by Scott Bair
Updated over a week ago

Why do I see a negative fee charge?

Understanding deposit holds and fee deductions
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Written by Scott Bair
Updated over a week ago

Do you have a special program for smaller churches?

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Written by Scott Bair
Updated over a week ago

Is RebelGive Secure?

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Written by Scott Bair
Updated over a week ago

Does RebelGive send receipts and end of year giving statements?

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Written by Scott Bair
Updated over a week ago

Are givers' entire gifts tax deductible?

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Written by Scott Bair
Updated over a week ago

Will RebelGive work with my church’s existing website?

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Written by Scott Bair
Updated over a week ago

Should I pay monthly or annually?

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Written by Scott Bair
Updated over a week ago

Does RebelGive offer text or app giving?

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Written by Scott Bair
Updated over a week ago

Does RebelGive offer kiosk giving?

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Written by Ryland Frank
Updated over a week ago

How can I make sure my logo looks right?

We can't have your logo lookin' all pixely, can we?
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Written by Scott Bair
Updated over a week ago

How long does it take for my church’s donations to be deposited into our bank account?

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Written by Scott Bair
Updated over a week ago

What integrations are available?

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Written by Scott Bair
Updated over a week ago

Can a giver change a single gift to be a recurring gift?

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Written by Scott Bair
Updated over a week ago

Are you seeing a 404 error?

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Written by Scott Bair
Updated over a week ago

Why do I see BluePay, CardConnect, First Data and/or Merchant Bank in my bank account statements?

Ryland Frank avatar
Written by Ryland Frank
Updated over a week ago

Why are my bank statements a penny off?

Comparing your bank statements with what you see in your Control Center.
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Written by Ryland Frank
Updated over a week ago

Why aren't I able to refund a transaction?

A simple explanation as to why you may not be able to click the Refund Transaction button.
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Written by Ryland Frank
Updated over a week ago

Where can I view my billing history?

The quick answer to where you can view your billing history and records of past payments.
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Written by Ryland Frank
Updated over a week ago

What browsers does RebelGive work on?

A list of all the various browsers (and subsequently their operating systems) that RebelGive will successfully load and function in.
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Written by Ryland Frank
Updated over a week ago