At this point you've most likely successfully installed your GivingFlow trigger and are receiving gifts! If so, great job! 🎉
As you receive gifts, it'll be helpful to know how fees are processed and paid. Again, with RebelGive, all fees are automatically calculated and added when gifts are made, so your church will never have to pay for fees. You'll always receive the full, intended gift amount. This is important to keep in mind, because as we'll see below, the process may appear a bit different with bank transfer (ACH.)
In a nutshell:
- Credit or debit card: When a giver makes a gift, the fees are automatically calculated and sent to our processing partner, then the full intended gift amount will be paid out daily to your bank account. (Deposits will be made by CardConnect, FirstData, or Merchant Bank.)
- Bank transfer (ACH): When a giver makes a gift, the automatically calculated fees along with their intended gift amount will be paid out to your bank account (Normally within 7-14 business days.) Once a month the fees will be withdrawn from your bank account and will be sent to our processing partner. Since the fee amounts were added to the deposits, you'll always end up with the intended gift amount. 😎 (Deposits will be made by BluePay.)
Key details to note:
- All gifts are grouped together in "batches." The cutoff time for batches is at 8:45pm EST.
- ACH fees will be withdrawn from your account normally between the 6th-10th.
What does this look like?
Still have questions about when your gifts will be deposited in your account? Check out this article:
Let us know if any of this is confusing and we'll be happy to clarify and update it for others! 🤝